DATA PROTECTION

This privacy policy explains the nature, scope and purpose of the processing of personal data (hereinafter referred to as “data”) in the context of the provision of our services and within our online offer and the associated websites, functions and content as well as external online presences, such as our social media profile (hereinafter collectively referred to as “online offer”). With regard to the terms used, such as “processing” or “controller”, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

1. data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. Internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website.

For what purpose do we use your data?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have with regard to your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of data protection.

Analysis tools and tools from third-party providers

When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

You can object to this analysis. We will inform you about the possibilities of objection in this privacy policy.

2. General notes and mandatory information

Privacy

As the operator of these pages, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

The controller responsible for data processing on this website is:

TAFF S.à r.l. by WANDWERK
Managing Director Marco Schmitz, Simon Engelbert, Günter Schmitz
6, rue des Promenades
L-6314 Beaufort (Luxembourg)
Phone: +352 283 862-62
eMail: info@taff.lu
Sales tax identification number: LU 33 991 928

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL-encrypted connection. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.mWhen SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Information, blocking and deletion

​Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Objection to advertising emails

We hereby object to the use of contact data published in the context of the imprint obligation to send unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. Data collection on our website

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. 1 lit. f DSGVO saved. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Host name of the accessing computer

  • Time of the server request

  • IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. All you need to do is send us an informal message by e-mail. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.

4. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies takes place on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=lu.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.

You can find more information on how Google Analytics handles user data in Google’s privacy policy:

https://support.google.com/analytics/answer/6004245?hl=de.

Order data processing

We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics

This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be created that contain information on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data comes from interest-based advertising from Google and visitor data from third-party providers. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.

5. Plugins and Tools​

Google Web Fonts​

This site uses so-called web fonts provided by Google for the standardised display of fonts. The Google Fonts are installed locally. A connection to Google servers does not take place.

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we indicate on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO

You can find more information on the handling of user data in Google’s privacy policy:https://www.google.de/intl/de/policies/privacy/.

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TAFF INDEPENDENCE

PRODUCT DESCRIPTION

TAFF INDEPENDENCE removes all kinds of surface dirt (verdigris, algae, moss, lichens...) without high pressure, water or mechanical action, bird droppings and other organic soiling) from all water-bearing substrates. New soiling is avoided.

HOW FAST DOES TAFF INDEPENDENCE WORK?

The visible reaction depends on the nature of the substrate and the temperature and may not be apparent for several weeks. The sustainable Protective function acts for several years.

WHERE CAN YOU APPLY TAFF INDEPENDENCE?

TAFF INDEPENDENCE can be used on all water-compatible substrates: Walkways, pavers, patios, retaining walls, gabions, roof surfaces, concrete tiles, bricks, fiber cement, clay pots, tombstones, plastic, textile roofs, conservatories, awnings, etc....

HOW IS TAFF INDEPENDENCE APPLIED?

Coarse impurities are removed first. TAFF INDEPENDENCE is applied diluted (1:6) in dry weather by spraying or brushing. If the substrate is highly absorbent, the process may have to be repeated. The The substrate should not be wet for at least 12 hours after application in order to avoid the Keep reaction active. The dissolved organisms and contaminants are gently removed little by little by weathering.

IS TAFF INDEPENDENCE DANGEROUS FOR HUMANS?

TAFF INDEPENDENCE is acid and chlorine free, but can still be used on the skin. Cause burns. For this reason, protective clothing, goggles and -wearing gloves. Do not eat, drink or smoke while working. Vapors Do not inhale.

TAFF PROTECT

PRODUCT&shyDESCRIPTION

The new paving stone protection TAFF PROTECT is a weather protection based on mineral ingredients for paving stones, sidewalk/patio slabs, concrete floors/-. walls and natural stones (also suitable for roof tiles and roof stones). It provides for a consolidation of the material, fills microcracks and closes open pores. With TAFF PROTECT, the surface becomes significantly more resistant to environmental influences and less sensitive to new soiling. The hydrophobic effect ensures that no water can penetrate the material and thus increases the service life. With TAFF PROTECT, a thin film of water is formed, which very quickly dries and thus does not form a basis for adhering dirt. In addition TAFF PROTECT is oleophobic (free of fluorine!), i.e. it has a dirt-repellent effect against greasy and oily soiling. The dirt remains only superficial and can be removed more easily. The treatment with TAFF PROTECT results in significantly longer protection against weather-related Contaminants.

WHAT IS CONTAINED IN TAFF PROTECT?

TAFF PROTECT weather protection contains potassium silicate, silicic acid, lithium salt, Dimethylsiloxane and potassium methylsilane triolate.

HOW LONG DOES THE WEATHER PROTECTION LAST?

Renewed soiling can of course not be prevented and the Timing is strongly influenced by external factors. Optimum protection against the environmental impact of industry and automobiles does not exist. An impregnation for example with TAFF PROTECT, however, ensures that the dirt particles, grease and Oils adhere poorly to the patio stones/yard surfaces and are washed away by the rain be Organic soiling such as algae, fungi and moss is very well prevented.

IS TAFF PROTECT HARMFUL TO THE ENVIRONMENT?

When used properly, there is no harm to the environment. TAFF PROTECT is only used on the surfaces to be protected and does not get into the Soil. Residues of the protective agent are disposed of as problem waste.

IS TAFF PROTECT DANGEROUS FOR HUMANS?

Users must wear protective gloves, protective clothing, eye protection and face protection. This is not necessary for residents of the object or passers-by. Direct contact with the product can, in case of improper handling, lead to lead to skin irritation. In case of contact with the eyes, these are to be cautiously for a few minutes rinse with water. If possible, any contact lenses that may be present should be removed and the eyes are further rinsed.

TAFF STAR

PRODUCT&shyDESCRIPTION

TAFF STAR is an alkaline cleaner designed for atmospheric soiling. Especially in urban regions with a lot of industry and car traffic fine dust and soot particles accumulate on the facade over time. For such soiling is a cleaning agent with strong solvent power towards greasy soot and dust particles is required. TAFF STAR meets exactly these requirements and is therefore an optimal complement to the proven TAFF ACTION.

WHAT IS INCLUDED IN TAFF STAR?

The detergent is a perfect mixture of various washing substances, complexing agents and corrosion inhibitors. This is a concentrate.

HOW LONG DOES THE CLEANING RESULT LAST?

Renewed soiling can of course not be prevented and the Timing is strongly influenced by external factors. Optimum protection against pollution from industry and cars does not exist. One impregnation for example with TAFF PRESERVE ensures, however, that the dirt particles are poorly adhere to the facade and are washed away by the rain. In individual cases, on-site be decided which facade protection is the most sensible.

IS TAFF STAR HARMFUL TO THE ENVIRONMENT?

All TAFF STAR ingredients are biodegradable.

IS TAFF ACTION DANGEROUS FOR HUMANS?

Direct contact with the concentrate can, in the event of improper handling, cause lead to mild skin irritation. The person concerned must, however, for longer Be exposed to the agent for a long time with large quantities. Spray mist in the eye or on the Skin is unpleasant, but not a concern at low levels. With a direct, concentrated jet into the eye, however, are absolutely rinsing measures required. A personal protective work equipment (suitable work clothes, Protective goggles, protective gloves and, if necessary, mouth protection) should be used by every user, as they come into contact with cleaning agents on a daily basis. For residents of the object or passers-by, this is not necessary.

TAFF ACTION

PRODUCT&shyDESCRIPTION

TAFF ACTION is an exceptional cleaning agent for any type of plaster and stone facades. The product contains a years of development and over ten years of application experience. TAFF ACTION lets the black-green and partly reddish Discolorations from the facade disappear and literally leaves a pore-deep clean result. Another special feature - and thus unique in its class - is its material-protecting properties.

WHAT IS INCLUDED IN TAFF ACTION?

The main ingredient is so-called "active chlorine". Just as with stubborn dirt stains on white textiles, it makes the unsightly discolorations disappear from the facade. Other ingredients include special corrosion inhibitors that largely suppress corrosion on aluminum, copper and galvanized steel during a normal cleaning process. Where other cleaning agents based on active chlorine leave damage, TAFF ACTION is particularly gentle on materials.

HOW LONG DOES THE CLEANING RESULT LAST?

Of course, re-contamination cannot be prevented and the timing is strongly influenced by external factors. However, independent studies have shown that the TAFF PRESERVE maintains the clean facade more than twice as long as without the corresponding Protection. In practice, this can mean three to five years. By the way, it does not matter whether the facade has been cleaned or repainted, the probability of re-contamination is the same and can only be influenced by the facade protection.

IS TAFF ACTION HARMFUL TO THE ENVIRONMENT?

As with any professional cleaning agent, the application of TAFF ACTION must be left to the professional company. Thereby should always only be worked in conjunction with the collection of facade wastewater. Only in this way can environmentally friendly cleaning be ensured be TAFF ACTION was developed for the large-scale treatment of facades and accordingly the ingredients are so low concentrated that no danger to the environment is to be expected, even in the event of an incident. The agent rapidly decomposes in the soil into water, oxygen and table salt. Even if the TAFF ACTION should get onto plants or objects in small quantities (e.g. by spraying), there are no long-term damage to be feared. The TAFF cleaning team ensures that green areas, bushes and vegetable gardens are watered or covered with tarpaulins before and after cleaning.

IS TAFF ACTION DANGEROUS FOR HUMANS?

Direct contact with TAFF ACTION may cause skin irritation if handled improperly. However, the person concerned must be exposed to the agent for a long time with large quantities. Spray mist in the eye or on the skin is unpleasant, but in small quantities not a cause for concern. However, in the case of a direct, concentrated jet into the eye, rinsing measures are absolutely necessary. The at the Cleaning sometimes occur "chlorine smell" is not harmful, because in the outdoor area is naturally very good ventilation. Windows must be closed during cleaning, not least for this reason, so that the odor does not penetrate into the interior. If the odor should be perceptible in the house, it can only be a very low concentration (comparable to a swimming pool, the odor threshold is very low). However, the TAFF cleaning team uses a fragrance that masks the unpleasant odor. There is a relationship between the smell of chlorine and the pollution on the facade. The higher the degree of contamination is, the more intense the smell can be perceived.

WHAT CAN GO WRONG WHEN CLEANING WITH TAFF ACTION?

Every facade is different! Despite trial area, it may happen in rare cases that the soiling on another area of the facade is more persistent and not can be eliminated 100%. Even with improper use, it is possible that despite corrosion inhibitors can cause damage to particularly sensitive metal elements. Such damage can usually be repaired by simple polishing. To ensure that this does not happen, TAFF cleaning technicians will provide appropriate Take precautionary measures (e.g. mask off sensitive components).

WHAT IF THE FACADE IS PAINTED LATER?

After rinsing, the application of TAFF ACTION does not affect any subsequent paint coat. TAFF PRESERVE has no influence on this either.

TAFF PRESERVE

PRODUCT&shyDESCRIPTION

TAFF PRESERVE is a disinfectant for plaster facades as well as painted facades of all kinds.TAFF PRESERVE adheres to the facade and penetrates deep into the pores.It effectively inhibits the re-infestation of algae and mold, thus providing long-lasting protection. TAFF PRESERVE is applied directly after cleaning with TAFF ACTION.

WHAT IS INCLUDED IN TAFF PRESERVE?

TAFF PRESERVE contains a WIrkstoff, which disrupts the metabolic functions of microorganisms and thus prevents the spread.

HOW LONG DOES THE CLEANING RESULT LAST?

Independent studies have shown that TAFF PRESERVE maintains clean facades more than twice as long as without appropriate protection. In practice, this means five to six years. By the way, it doesn't matter whether the facade was cleaned or repainted - the probability of new soiling is the same and can only be influenced by facade protection.

IS TAFF PRESERVE HARMFUL TO THE ENVIRONMENT?

TAFF PRESERVE was developed for the large-area treatment of facades and, accordingly, the active ingredient is concentrated so low that, with sufficient effect, the environmental impact is kept very low.

IS TAFF PRESERVE DANGEROUS FOR HUMANS?

TAFF PRESERVE has a targeted effect on microorganisms. There is no danger to higher organisms such as humans and animals.

WHAT CAN GO WRONG WHEN APPLYING WITH TAFF PRESERVE?

If places have been forgotten, there is a risk of premature algae and fungal growth there.

WHAT IF THE FACADE IS PAINTED LATER?

TAFF PRESERVE has no influence on the nature of the facade surface directly or properties such as water vapor diffusion and heat transmission. Later repainting is also possible without any problems.